Terms and Conditions

1. Acceptance of Terms

By accessing or using the website of ZENGENIUS, INC. (“Company,” “we,” “us,” or “our”) or by engaging our event decoration and interior design services, you agree to be bound by these Terms and Conditions (“Terms”). These Terms constitute a legally binding agreement between you (“Client” or “you”) and ZENGENIUS, INC.

If you do not agree to these Terms in their entirety, you must not access or use our website or services. By continuing to use our website or by entering into a service agreement with us, you affirm that you are of legal age to enter into binding agreements and that you have read, understood, and agree to be bound by these Terms.

ZENGENIUS, INC. reserves the right to modify these Terms at any time. Changes will be effective upon posting to the website with an updated date. Your continued use of the website or services following any such changes constitutes your acceptance of the revised Terms.

2. Description of Services

ZENGENIUS, INC. is a U.S.-based event decoration and interior design company providing professional design services for private and corporate events. Our services include, but are not limited to:

• Event Decoration — custom decor solutions for events of all sizes
• Interior Event Design — designing indoor spaces with aesthetic balance
• Corporate Event Styling — professional design for corporate gatherings and launches
• Private Event Design — weddings, parties, and personal celebrations
• Thematic Design & Concepts — unique event themes tailored to client vision
• Luxury Event Setups — premium, high-end event environments

All event design services are provided pursuant to a formal service agreement that defines the specific scope of work, design deliverables, event date, timeline, and fees applicable to each individual project. The terms of each service agreement are incorporated into and governed by these Terms.

ZENGENIUS, INC. reserves the right to modify, suspend, or discontinue any aspect of its services at any time. We will provide reasonable notice of any material changes to ongoing client projects.

3. Event Service Agreements

All event design projects require a signed service agreement prior to the commencement of any design work. The service agreement will specify:

• Event date, time, and venue details
• Scope of design services and specific deliverables
• Design concept and approved materials
• Total project investment and payment schedule
• Setup and breakdown timeline
• Cancellation and modification terms

No event date will be held or design work commenced until a signed service agreement and required deposit have been received by ZENGENIUS, INC.

4. Client Responsibilities

To enable ZENGENIUS, INC. to provide effective event design services, clients agree to:

• Provide accurate and complete event information including venue, guest count, and timeline
• Communicate design preferences, style references, and vision clearly during consultations
• Review and approve design concepts and proposals within agreed timeframes
• Ensure venue access is available for setup and breakdown as scheduled
• Make timely payments in accordance with the service agreement
• Notify ZENGENIUS, INC. promptly of any changes to event details that may affect the design
• Obtain any required venue permissions for decorations, installations, or lighting

5. Payment Terms

Fees for event design services are as specified in the applicable service agreement. Unless otherwise stated in the service agreement:

• A non-refundable deposit of 50% of the total project fee is required to secure your event date
• The remaining balance is due no later than 14 days prior to the event date
• For events booked within 30 days of the event date, full payment is due at signing
• Late payments may result in suspension of design work or cancellation of the booking
• All fees are stated in U.S. dollars and are exclusive of applicable taxes

6. Design Changes and Modifications

Design modifications requested after the initial concept has been approved may be subject to additional fees and timeline adjustments. Significant changes to the scope of work — including changes to event size, venue, or design concept — will require a revised service agreement and may affect pricing.

ZENGENIUS, INC. will make reasonable efforts to accommodate client requests for modifications, subject to availability of materials, vendor lead times, and event timeline constraints.

7. No Guarantees Disclaimer

ZENGENIUS, INC. provides event design services based on professional expertise and creative vision. While we strive to deliver designs that match approved concepts, minor variations may occur due to material availability, seasonal floral variations, venue conditions, and other factors outside our control.

We are not responsible for circumstances beyond our control, including but not limited to venue restrictions, weather conditions affecting outdoor events, vendor delays, or force majeure events.

8. Intellectual Property

All design concepts, mood boards, proposals, and creative materials developed by ZENGENIUS, INC. remain the intellectual property of the Company until full payment has been received. Upon full payment, the client receives a license to use the completed event design for personal use.

ZENGENIUS, INC. reserves the right to photograph completed event designs and use such photographs for portfolio, website, and marketing purposes. We will not include personally identifiable information in marketing materials without client consent.

9. Cancellation Terms

Cancellation of a confirmed event booking is subject to the following terms:

• Cancellation 60+ days before event: Deposit is forfeited; no additional charges
• Cancellation 30–59 days before event: 75% of total project fee is due
• Cancellation 15–29 days before event: 90% of total project fee is due
• Cancellation less than 15 days before event: 100% of total project fee is due

All cancellations must be submitted in writing to info@zengeniuslab.com. Cancellation fees reflect the costs already incurred for design work, material sourcing, vendor commitments, and reserved capacity.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZENGENIUS, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR SERVICES.

IN NO EVENT SHALL ZENGENIUS, INC.'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO ANY EVENT DESIGN PROJECT EXCEED THE TOTAL FEES PAID BY YOU TO ZENGENIUS, INC. FOR THAT SPECIFIC PROJECT.

11. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or related to them or our services shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms shall first be subject to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, the parties agree to submit the dispute to binding arbitration in Franklin County, Ohio.

12. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and any applicable service agreement, constitute the entire agreement between you and ZENGENIUS, INC. with respect to the subject matter hereof. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13. Contact Information

For questions about these Terms and Conditions, please contact: