Privacy Policy

1. Introduction

ZenGenius (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at zengeniuslab.com or engage with our consulting services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

ZenGenius is headquartered at 467 E Starr Ave, Columbus, OH 43201-3619, USA. Questions regarding this Privacy Policy may be directed to j.baer@zengeniuslab.com.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you interact with our website or services, including:

• Name and contact information (email address, phone number)
• Company name and business information
• Messages and inquiries submitted through our contact form
• Information shared during consulting consultations or engagements
• Payment and billing information for consulting services
• Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring URLs and exit pages
• Device type and screen resolution
• Date and time of your visit

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device that help us recognize returning visitors and understand how our website is used.

Essential Cookies: These are necessary for the website to function properly and cannot be disabled. They include session management and security cookies.

Analytical Cookies: These help us understand how visitors interact with our website by collecting anonymous usage data. This information helps us improve our website's content and functionality.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website. Most browsers provide instructions for managing cookies in their help documentation.

4. How We Use Your Information

ZenGenius uses the information we collect for the following purposes:

• To respond to your inquiries and provide requested consulting services
• To process and manage consulting engagements and related agreements
• To communicate with you about your project, proposals, and deliverables
• To send administrative information such as engagement updates and invoices
• To improve and optimize our website and service offerings
• To analyze usage patterns and understand how visitors interact with our site
• To comply with applicable legal obligations and regulations
• To protect against fraudulent, unauthorized, or illegal activity
• To enforce our Terms and Conditions and other agreements

5. Information Sharing and Disclosure

ZenGenius does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., email service providers, payment processors). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission protocols, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any credentials or access information related to your engagement with us.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The duration of our consulting relationship with you
• Legal obligations requiring us to retain certain records
• Applicable statutes of limitations for potential legal claims
• Our legitimate business interests in maintaining business records

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention procedures.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request that we correct inaccurate or incomplete information
• Deletion: The right to request that we delete your personal information, subject to certain exceptions
• Restriction: The right to request that we restrict the processing of your information
• Portability: The right to receive your personal information in a structured, machine-readable format
• Objection: The right to object to our processing of your personal information in certain circumstances
• Withdrawal of Consent: Where processing is based on your consent, the right to withdraw consent at any time

To exercise any of these rights, please contact us at j.baer@zengeniuslab.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that we may need to verify your identity before processing certain requests.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by ZenGenius. This Privacy Policy does not apply to those third-party sites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe we might have any information from a child under 18, please contact us at j.baer@zengeniuslab.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated “Last Updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law provisions. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Franklin County, Ohio.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: