Privacy Policy

1. Introduction

ZENGENIUS, INC. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our event decoration and interior design services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

ZENGENIUS, INC. is headquartered at 30 E 4th Ave, Columbus, OH 43201, USA. Questions regarding this Privacy Policy may be directed to info@zengeniuslab.com.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you interact with our website or services, including:

• Name and contact information (email address, phone number)
• Event details including event type, date, venue, and guest count
• Messages and inquiries submitted through our contact form
• Design preferences, style references, and creative briefs shared during consultations
• Payment and billing information for event design services
• Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring URLs and exit pages
• Device type and screen resolution
• Date and time of your visit

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device that help us recognize returning visitors and understand how our website is used.

Essential Cookies: These are necessary for the website to function properly and cannot be disabled. They include session management and security cookies.

Analytical Cookies: These help us understand how visitors interact with our website by collecting anonymous usage data. This information helps us improve our website's content and functionality.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website.

4. How We Use Your Information

ZENGENIUS, INC. uses the information we collect for the following purposes:

• To respond to your event design inquiries and provide requested services
• To develop custom design concepts and proposals for your event
• To communicate with you about your project, design presentations, and event logistics
• To send administrative information such as project updates, invoices, and confirmations
• To improve and optimize our website and service offerings
• To analyze usage patterns and understand how visitors interact with our site
• To comply with applicable legal obligations and regulations
• To protect against fraudulent, unauthorized, or illegal activity
• To enforce our Terms and Conditions and other agreements

5. Information Sharing and Disclosure

ZENGENIUS, INC. does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., floral suppliers, rental vendors, email service providers, payment processors). These providers are contractually obligated to keep your information confidential.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Portfolio Use: We may use photographs of completed event designs for our portfolio, website, and marketing materials. We will not include personally identifiable information without your explicit consent.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission protocols, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The duration of our event design relationship with you
• Legal obligations requiring us to retain certain records
• Applicable statutes of limitations for potential legal claims
• Our legitimate business interests in maintaining project records

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request that we correct inaccurate or incomplete information
• Deletion: The right to request that we delete your personal information, subject to certain exceptions
• Restriction: The right to request that we restrict the processing of your information
• Portability: The right to receive your personal information in a structured, machine-readable format
• Objection: The right to object to our processing of your personal information in certain circumstances

To exercise any of these rights, please contact us at info@zengeniuslab.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we might have any information from a child under 18, please contact us at info@zengeniuslab.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated “Last Updated” date.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law provisions. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Franklin County, Ohio.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: